The Cashier & Customer Service Assistant  

This personnel will be responsible for handling sales transactions, providing professional customer service, and assisting clients with print and binding services. This individual is a key point of contact for walk-in customers and must uphold the company’s standards of accuracy, professionalism, and customer satisfaction. 

Key Responsibilities 

Cashiering Duties: 

• Process sales transactions using the point-of-sale (POS) system. 

• Issue receipts, handle cash and card payments accurately. 

• Ensure cash register balances at the end of each shift. 

• Maintain records of daily transactions. 

• Ensure security and confidentiality of customer financial information. 

Customer Service & Print Support: 

• Greet customers and respond to inquiries about products and services. 

• Assist clients with printing, photocopying, scanning, and laminating. 

• Help customers with document formatting and basic design support as needed. 

• Perform binding services (e.g., spiral, thermal, comb binding) professionally. 

• Provide clear pricing information and service timeframes. 

Operational Support: 

• Keep the workstation, printing area, and front counter clean and organized. 

• Monitor and report low stock of printing materials, paper, toner, etc. 

• Assist in restocking shelves and managing minor inventory tasks. 

• Follow up on print orders and customer collections. 

• Maintain knowledge of all shop products, services, and promotions. 

4. Qualifications & Experience 

• Minimum of a high school completion certificate or equivalent; diploma in business, IT, or graphic design is an added advantage. 

• Previous experience in cashiering or customer service is preferred. 

• Proficiency in using printers, copiers, scanners, and binding equipment. 

• Basic computer literacy (MS Word, Excel, Adobe Acrobat, etc.). 

• Ability to learn and operate print and POS software. 

Send CV, Cover Letter and Certified Qualifications to careers@mestech.co.ls